Several years ago, having an full-time information technology (IT)  person to help out with your computer network was both a luxury and great luck if you could find this person with the right skill set willing to work in the flower business.

Nowadays, with technology infused with every part of the business, it’s become a necessity, especially if you run a larger shop. So how do you go about finding this person and what qualifications should they present? This month’s article focuses on a couple of well-known certifications for which you need to understand, the A+ and Network+, to enable you to either find the right person or train someone from your current staff. We also discuss many of the intangibles you’d want from your IT person.

Click here to download the January 2015 Floral Management Plugged In column.